Support

Frequently asked questions

Is Poker Feud real-money gambling?

No. Poker Feud is for entertainment only and uses play money with no cash value. You can’t deposit, withdraw or win money or prizes, and your chips can’t be exchanged for anything of value. Practice or success at simulated gambling does not imply future success at real-money gambling.

Do I need an account or an internet connection?

No. There are no accounts and no sign-in, and the game works completely offline. An internet connection is needed only to send or check an optional support report.

Where is my progress saved? Will it move to a new phone?

Your bankroll, career progress, statistics and settings are saved in a file on your device.

• Version 1.0 has no cloud sync, so your progress does not automatically follow you to another phone or tablet.
• If you delete the app, your progress is deleted with it.
• The save file may be included in your device backup depending on your device settings, but we can’t guarantee that your progress can be restored from a backup.

How do I reset my progress?

In the game, open Settings and choose Reset progress. This clears your saved progress so you can start your career from scratch. Your progress exists only on your device, so we can’t recover it for you afterwards.

How do I report a bug?

In versions with in-app reporting, open Settings › Report a bug / Suggest a feature. Choose the type, describe it and optionally attach up to three images or a game screenshot. You can send without a GitHub account or email address. Keep the report number for follow-up or deletion requests. If sending fails, your draft is saved; retry to check delivery without creating duplicate issues.

You can also email info@gtogecko.com and include:

• your device model (for example “iPhone 15” or “Pixel 8”);
• your iOS, iPadOS or Android version;
• the game version, if you know it;
• what happened, what you expected to happen, and the steps that led to it;
• a screenshot or screen recording, if you can.

Is the game available in Norwegian?

Yes. Since version 1.1 the game is in English, German, Spanish, French, Italian, Portuguese (Brazil), Russian, Japanese, Chinese (Traditional), Turkish and Polish. The voices are English with subtitles. Change it in Settings › Language.

Spillet finnes på elleve språk (ikke norsk ennå). Stemmene er på engelsk med undertekster.

Does it cost anything? Are there ads or in-app purchases?

Poker Feud is free to play and has no ads. The optional Shop sells play-money chips, a VIP Club subscription, a one-time starter pack, table styles (card backs, felts and chip sets) and a tip jar. Chips have no cash value and cannot be cashed out or traded, and nothing you buy changes the cards, the shuffle or the rivals. If you run out of chips, Sam’s stake is always free, with no timer, no ad and no purchase. You can set a monthly spending limit under Settings › Spending limit. Purchases are restored with Shop › Restore Purchases; refunds are handled by Apple or Google.

Does Poker Feud collect my data?

Gameplay stays on your device. Optional support reports send only what the form describes; there are no analytics, ads or tracking. Read the details in our privacy policy.

Only if you say yes. From version 1.2 the game asks once whether you want to share usage data (Google Analytics for Firebase, tied to a random app ID, not to you) so we can see how the game is played and how smoothly it runs. There are no ads and no tracking across apps, and you can change your answer any time in Settings › Usage data. Purchases are handled by Apple or Google and confirmed through RevenueCat. Read the details in our privacy policy.