Support
Need help with Poker Feud? You’ll find answers to the most common questions below. If yours isn’t there, email us at info@gtogecko.com and we’ll be glad to help.
Frequently asked questions
Is Poker Feud real-money gambling?
No. Poker Feud is for entertainment only and uses play money with no cash value. You can’t deposit, withdraw or win money or prizes, and your chips can’t be exchanged for anything of value. Practice or success at simulated gambling does not imply future success at real-money gambling.
Do I need an account or an internet connection?
No. There are no accounts and no sign-in, and the game works completely offline. It doesn’t connect to the internet at all.
Where is my progress saved? Will it move to a new phone?
Your bankroll, career progress, statistics and settings are saved in a file on your device.
- Version 1.0 has no cloud sync, so your progress does not automatically follow you to another phone or tablet.
- If you delete the app, your progress is deleted with it.
- The save file may be included in your device backup depending on your device settings, but we can’t guarantee that your progress can be restored from a backup.
How do I reset my progress?
In the game, open Settings and choose Reset progress. This clears your saved progress so you can start your career from scratch. Your progress exists only on your device, so we can’t recover it for you afterwards.
How do I report a bug?
Email info@gtogecko.com and include:
- your device model (for example “iPhone 15” or “Pixel 8”);
- your iOS, iPadOS or Android version;
- the game version, if you know it;
- what happened, what you expected to happen, and the steps that led to it;
- a screenshot or screen recording, if you can.
Is the game available in Norwegian?
Not yet. Version 1.0 is in English only. We plan to add more languages in future updates, but we don’t have dates to share yet.
Spillet er foreløpig bare tilgjengelig på engelsk. Vi planlegger flere språk i senere oppdateringer.
Does it cost anything? Are there ads or in-app purchases?
Poker Feud is free. There are no ads and no in-app purchases.
Does Poker Feud collect my data?
No. The game has no network access, no analytics, no ads and no tracking. Read the details in our privacy policy.
Contact us
Email info@gtogecko.com. We use your email only to answer you; see the privacy policy for details.
GTO Solutions AS · org. no. 935 325 579Fredrik Meltzers gate 13B, 5007 Bergen, Norway
Where to get help with gambling
If gambling is a problem for you or someone you know, free and confidential help is available:
- Worldwide: Gambling Therapy offers free online support in several languages at gamblingtherapy.org.
- Norway: Hjelpelinjen for spilleavhengige, phone 800 800 40, hjelpelinjen.no.
- United States: National Problem Gambling Helpline, call or text 1-800-MY-RESET (1-800-697-3738), call 1-800-522-4700, or chat at ncpgambling.org/chat.